PSA Software for IT, Software Development & Digital Teams

Troi supports software development teams, IT service providers, and digital solution builders in coordinating projects, releases, resources, and documentation.
Tasks, time tracking, workloads, and cost control remain connected, so delivery becomes predictable and transparent across the entire development lifecycle.

80% Budget clarity at a glance
60% less manual work
40% more planning accuracy

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Troi PSA resource management dashboard with team availability, absences, and integrations with Asana and Jira Software.

For Structured Development Workflows and Transparent Delivery

Software and IT projects often run in iterative cycles, involve interdisciplinary teams, and depend on clear coordination and shared understanding.

Troi brings planning, task organization, resource allocation, and reporting together in one shared system. This helps teams maintain clarity from initial requirements to launch and maintenance.

AI driven task effort prediction and project scheduling in Troi PSA showing calculated hours per service item and automatic allocation of project tasks across the timeline for accurate planning, workload control, and profitable project execution

From complexity to clarity

Let’s Talk About Your Goals

Every business works differently and that’s exactly why Troi adapts to you. Tell us about your needs and we’ll show how PSA can support your projects, resources and finances.

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Two business professionals sitting in a modern office lounge having a relaxed project discussion

Why Troi is Ideal for IT and Software Development Teams

Troi combines planning, execution, and controlling in a structured workflow. Teams and decision makers always work from the same data foundation.

Plan technical projects and phases clearly
Coordinate internal teams and external service providers
Track time and effort transparently across roles and skills
Maintain cost control across project phases
Document decisions and results traceably

Project budget calculation interface with AI estimated hours and profit margins for different services

Key Organizations in Software Development and IT Services

Troi is specifically designed to support organizations that strategically design, iteratively develop, and securely deliver digital solutions, often managing complex product roadmaps and interdisciplinary teams.

Software development teams and product studios
IT service providers and managed service organizations
UX, UI, and digital experience teams
Research, prototyping, and innovation labs
Internal IT departments in project-driven environments
Companies coordinating multiple software releases in parallel

Person pointing at a project management and time tracking dashboard on a laptop during a team meeting

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Be the first to hear about new features, product improvements and upcoming webinars. Our newsletter keeps you informed about everything that helps you work smarter with your PSA platform.

Typical Use Cases in IT & Software Development

Software development workflows require absolute clarity in sprint planning, capacity forecasting, comprehensive testing, and controlled release management. Troi delivers a robust, shared structure that enables teams to collaborate reliably and maintain consistency across all stages of the development lifecycle.

Planning Development and Release Cycles

Organize all iterative work, including sprints, product backlogs, critical milestones, and final delivery timelines, within one shared digital workspace, ensuring alignment across the entire development roadmap.

Time Tracking Integrated into Development Workflows

Record precise effort and time consumption directly at the project and task level, ensuring that developers and team members do not have to leave their primary work environment for accurate reporting.

Cost and Budget Transparency Throughout Development

Continuously compare planned effort and financial budgets against actual working hours and cost expenditures in real time, maintaining essential financial clarity throughout both short sprints and long-term project cycles.

Resource and Capacity Planning for Teams and Skills

Gain a unified understanding of availability and workload across all specialized roles, including developers, designers, and QA specialists. This allows managers to assign work realistically and proactively prevent team overload.

Documentation and Knowledge Transfer

Securely store and link all critical decisions, technical specifications, updated requirements, and final test results directly within the project context, ensuring valuable knowledge is retained and easily accessible between development phases.

Collaboration Across Internal Teams and External Partners

Define access levels, roles, and permissions clearly for all internal teams, specialized freelancers, and external contractors, ensuring that coordination remains fully traceable, highly structured, and secure at all times.

How Troi Supports Scalable Development Work

Organize

Shared system for projects, resources, and documentation
Clear roles and responsibilities
Consistent data across development phases
Transparent planning and progress tracking

Optimize

Reduced administrative effort with integrated workflows
Faster decisions with real-time reporting
Fewer tool breaks and duplicated data
Shorter review and coordination cycles

Scale

Scalable structures for multiple development streams
Reliable capacity planning across teams
Cost transparency for strategic decisions
Stable foundation for long-term product development

Troi PSA for IT, Software Development & Digital Teams – FAQs

Does Troi support Agile, Waterfall, or hybrid project models?

Yes. Troi is model-agnostic and supports sprint-based, milestone-based, and mixed project approaches.

Can Troi be used alongside Git, Jira, or other development tools?

Yes. Troi integrates with systems like Asana, Jira, Microsoft 365, HubSpot, Personio, and others.

How does Troi handle time tracking in development environments?

Time is recorded directly in tasks and flows automatically into controlling and reporting.

Can external developers or contractors collaborate in Troi?

Yes. Roles and permissions can be assigned for internal and external users.

Does Troi support documentation and versioning workflows?

Yes. Specifications, decisions, and revisions can be stored directly in context.

Our Features for Complete Project Control

The Troi PSA platform connects all key functions you need for smooth project management, from time tracking and task planning to controlling and reporting. Each module builds on the same data foundation, ensuring that every figure, approval, and report reflects your real project performance.

Resource Planning

Troi team resource view showing available time of 85 hours and workload percentages for digital team members

Go To Resource Planning

Time Tracking

Go To Time Tracking

Task Management

Project timeline showing task bars for concept work, landing page design and user testing with allocated hours across calendar weeks

Go To Task Management

Reporting & Controlling

Weekly time tracking chart showing daily working hours and project time with a tooltip displaying 8 hours working time and 4 hours project time

Go To Reporting & Controlling

Digital Document Capture

Invoice approval panel showing invoice numbers, totals, and a Send for Approval action with selected approver.

Go To Digital Document Capture

Budgeting & Estimation

Service list with quantities and an AI estimate tooltip adding two point five hours to planned effort

Go To Budgeting & Estimation

Trusted by Leading Consultancies, Agencies and Creative Businesses

“What’s great is that we were able to fully tailor Troi to our specific needs. With Troi, we’ve developed and established standards that support us in our daily work — allowing us to focus entirely on what really matters: our core business.”

Stefan Mauerer, Martin et Karczinski

“In our business, smooth coordination is key. Troi has helped us digitalize and optimize our workflows, ensuring seamless project management — from the initial project brief to the final delivery of our productions.”

Ralf Vockel, Vogelsänger Studios

“With Troi, we were not only able to redefine our project controlling to capture key metrics more efficiently — we also significantly increased the speed at which projects are processed through a standardized project and approval workflow.”

Rainer Chabrie, BBDO

Go To Our Case Studies